Klarna

Klarna Payments

In order to offer you Klarna’s payment methods, we might in the checkout pass your personal data in the form of contact and order details to Klarna, in order for Klarna to assess whether you qualify for their payment methods and to tailor those payment methods for you. Your personal data transferred is processed in line with Klarna’s own privacy notice. 

Returns & Refunds through Klarna

If you made a purchase using the Klarna platform we cannot offer exchanges on any item. You will only be able to send the item(s) back for a full refund.
We cannot offer cash or card refunds on any Klarna purchase.

Your refund will be processed to your original form of payment. If your original form of payment is associated with a now closed bank account or credit card, please contact your financial institution regarding the refund. If you have paid for your order with a card, the refund will be made back to the same card.

For “Pay in 3 instalments”

Refunds for Pay in 3 are processed in different ways, depending on the status of your payment schedule, how much you have paid and if the merchant has processed a full or partial refund.

Full refund

If a full refund is registered on your order, possible remaining payments will be cancelled and the already paid amount will be refunded to the card used to make the payment.

Partial refund

In case the partial refund was more than the remaining balance on your order, the amount will be deducted from the outstanding balance first and the difference will automatically be refunded to the card you used to pay off the purchase.

In case the partial refund was less than the remaining balance on your order, the amount will be deducted from the outstanding balance and spread evenly over the remaining payments.